Questions and Answers
Registration
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We are glad that you are interested in being a part of Monvee. You can sign up by going to www.monvee.com. Monvee is available to both churches and individuals.
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There a few reasons this could happen. Make sure there are no extra spaces typed into the email address box, even before and after the email address. Make sure there aren’t any typos and there is a proper email format: email@domain.com
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You may have entered in your email or other info incorrectly. Check to be sure that you have entered all the information correctly. If you already signed up and forgot your password, click on the “Forgot Password” link right below the login area and we will send you the password associated with the account.
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Yes. You must agree to the Terms and Conditions in order to take the Discovery Assessment because the Monvee system contains proprietary information. However, your information is protected pursuant to our strict privacy policy. |
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It make take a while to get the confirmation email depending on how quickly mail servers update, so give it a few more minutes just in case. It might have been caught in your junk mail folder as well. Check your junk mail to see if it landed there. Make sure you add monvee.com as a safe email sender on your safe email list. If it does NOT arrive within 24 hours please contact us at support@monvee.com.
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If you receive an error message check it thoroughly to see if it is telling you have missed filling in some required information. Also try clicking on the your browsers refresh button. If the problem persists, contact us at support@monvee.com.
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If you need further help and want to reach someone, please
contact us.
Login and Password
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Make sure the information you are entering in is correct. Make sure there are no extra spaces typed into the email address box, even before and after the email address. Make sure there aren’t any typos and there is a proper email format: email@domain.com. If you already signed up and forgot your password, click on the “Forgot Password” link right below the login area and we will send you the password associated with the account.
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If you already signed up and forgot your password, click on the “Forgot Password” link right below the login area and we will send you the password associated with the account.
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You can update this and other personal information only after you have built your first roadmap and then go to the “My Account” tab on your Dashboard. Here you can change/update your Personal Info, Address, Password and your Communication Preferences. Make sure to save your changes!
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You can update this and other personal information only after you have built your first roadmap and then go to the “My Account” tab on your Dashboard. Here you can change/update your Personal Info, Address, Password and your Communication Preferences. Make sure to save your changes!
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If you receive an error message check it thoroughly to see if it is telling you have missed filling in some required information. Also try clicking on the your browsers refresh button. If the problem persists, contact us at support@monvee.com.
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If you need further help and want to reach someone, please
contact us.
Discovery
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The green arrow is in the lower right hand corner of your screen. If you cannot see it your screen resolution may not be high enough. Right click on an open place on your desktop and check the screen resolution. It needs to be set at 1024 x 768 or higher. Once you increase the resolution you should see the arrow. You can also click on “View” from the tool bar at the top of your web browser and then click on “Zoom Out." Some Monvee screens also require you to make a selection or answer a question before the green arrow is made visible for you to proceed.
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Hit the refresh button on your web browser. Most likely there was a slight hiccup and it just needs to be refreshed. A message will appear that will ask you if you would like to continue with the Discovery or start over.
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If you did not complete the Discovery portion before the crash, you can simply log back in and the Monvee system will prompt you to either continue with the Discovery or retake it. If you logged back into the Monvee system and are taken to your Dashboard or Road Map, this means the system has recorded your Discovery answers and you are ready to continue.
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If you did not complete the Discovery portion before you closed your browser, you can simply log back in and the Monvee system will prompt you to either continue with the Discovery or retake it. Once you are finished the system will provide you with a Discovery Summary and Road Map in a plan that is custom made for you. If you closed your browser after you completed your Discovery, you can simply open up a new browser window, proceed to the Monvee site, and login to see your custom Road Map and Discovery Summary.
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Every question in the Discovery Assessment is asked for a specific reason and must be answered. Click on the picture that most represents your answer. Then click on it again until you see a check mark on the picture which indicates that the picture has been selected. Then click the green arrow in the lower right hand corner of your screen. |
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Yes, all of the question are necessary to provide you with an accurate assessment.
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If you get to the end of the Discovery Assessment and you think that you may have answered some of the questions incorrectly or you feel that your assessment is not an accurate reflection of you, you may click on “Retake the Assessment” at the bottom right of your Monvee dashboard. Additionally, you have the ability to use the green back arrow located on the right hand side of your screen to navigate back to previous questions if you feel you need to make a change before you reach the end of the Discovery.
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You can take the Discovery Assessment as many times as you would like. If you choose to do this, you will also need to build a new Roadmap. To retake the assessment click on the “Retake the Assessment” button in the lower right hand corner of your Monvee dashboard.
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It make take a while to get the confirmation email depending on how quickly mail servers update, so give it a few more minutes just in case. It might have been caught in your junk mail folder as well. Check your junk mail to see if it landed there. Make sure you add monvee.com as a safe email sender on your safe email list. If it does NOT arrive within 24 hours please contact us at support@monvee.com.
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The Discovery is not timed. If you would like to complete the Discovery at a later time, you may save and exit the program and return to complete it later. Monvee™ will remember where you were and let you complete the Discovery from that point.
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You don’t have to complete the Discovery Assessment on your first visit. If you would like to complete it at later time, you may save and exit the program and return to complete it later. Monvee will remember where you were and let you complete the Discovery Assessment from that point. You DO have to complete the Discovery Assessment before you can access a Road Map and Discovery Summary plan that has been created for you. We need to know all the information in the Discovery process in order to provide you with more helpful information on your Dashboard. Once you’ve completed the Discovery you will have access to all the other parts of Monvee.
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There is no right or wrong answer! The idea is that you answer what you truly feel. Monvee will analyze your answers and provide a Road Map and Discovery Summary that is customized to YOU. Because of that, we only ask that you answer accurately.
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If you receive an error message check it thoroughly to see if it is telling you have missed filling in some required information. Also try clicking on the your browsers refresh button. If the problem persists, contact us at support@monvee.com.
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If you need further help and want to reach someone, please
contact us.
Dashboard
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If, for some reason you would like to change one of the resources you selected, click on “update” in the upper right hand corner of the My Time, My Mind, My Experiences or My Relationships box. Then click on “Change My Activity. This will allow you to choose a different resource from the same list you started from. You can also click “Refresh Resources” if you’d like to have the latest resources populated into your plan.
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You can certainly go back and view many of our past blog postings. Click on “View List” in the upper right hand corner of the blog you are interested in. This will provide you with a drop down menu that you can choose from.
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You can easily download your plan into your Outlook, ICal or Google calendar by clicking on the button that says, “Download my calendar” just below the verse of the day.
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Growth Partners can be managed from within the My Account section from your dashboard. Once you have accessed the My Account section, select the Growth Partner option where you can add, delete or verify if your invite to the Growth Partner has been accepted yet.
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You can update this and other personal information only after you have built your first roadmap and then go to the “My Account” tab on your Dashboard. Here you can change/update your Personal Info, Address, Password and your Communication Preferences. Make sure to save your changes!
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You can update this and other personal information only after you have built your first roadmap and then go to the “My Account” tab on your Dashboard. Here you can change/update your Personal Info, Address, Password and your Communication Preferences. Make sure to save your changes!
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Monvee breaks your plan down into weekly opportunities for you to complete. Each Sunday night, your calendar and status bars will be reset so that you are ready to start fresh for the next week. Prior to this reset we will gather your activities and send them along to your Growth Partners if you have chosen to use this feature.
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You can update this and other personal information only after you have built your first roadmap and then go to the “My Account” tab on your Dashboard. Here you can change/update your Personal Info, Address, Password and your Communication Preferences. Make sure to save your changes! |
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Church Blog & News is a direct feed right from your local church. Often times it is a link to a pastor’s blog or to the church’s online resource center.
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If you receive an error message check it thoroughly to see if it is telling you have missed filling in some required information. Also try clicking on the your browsers refresh button. If the problem persists, contact us at support@monvee.com.
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John Ortberg is the Senior Pastor at Menlo Park Presbyterian Church in California. John has been a crucial supporter of Monvee and has written his latest book in conjunction with the Monvee project. Beyond that, John is an insightful, inspiring leader who devotes much of his time and effort into helping people grow in their relationship with Christ.
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If you’d like to repopulate your plan with the latest resources in the Monvee system you can click on “Refresh Resources” This will overwrite all the previous resources, except resources you already have selected. You will then be offered the latest selections best suited to you.
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Verse of the day is provided to us by www.biblegateway.com
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Each day we post a short reading. Often times these have been written by Christian standard bearers who lived quite some time ago. We also offer more modern reading through John Ortberg’s blogs.
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As a part of your Monvee plan we provide you with at least one free download a month. This free resource can be a book, article, podcast or a Christian classic. Begin to build your own personal library with these remarkable resources.
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You are congratulated for working on your plan, all of your remaining calendar entries for that resource are removed and you are encouraged to select another resource. If this optioon was selected in error, simply uncheck it and your calendar will be restored.
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Resources can have various reoccurrence patterns depending on how they were entered into Monvee and your plan create date plays a roll in this as does your availability that was entered while creating your Roadmap.
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If you have no calendar opportunities for the week for a quadrant, Monvee gives you the 100% credit anyways!
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This is due to you only having one calendar opportunity for that resource for the week.
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If you need further help and want to reach someone, please
contact us.
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