Questions and Answers
Dashboard
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If, for some reason, you do not wish to utilize the resource recommended by monvee™, you may look up other recommended resources within your Road Map. Simply click the “customize” button in the My Mind or My Time area and choose another resources from the alternative list provided. Once you have clicked “Confirm & Ship” to finalize your plan, you will be unable to change your resource.
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You can update your progress on the Road Map tab in your Dashboard. You simply answer the question below each part of the plan and it will update your tracker on your Dashboard home page. You may also rate your resource on the Road Map tab.
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You will eventually be able to re-take the Discovery to discover any changes and to get new recommended resources. At this stage in monvee™ Beta, you will only be able to customize your plan before you print and ship it. Once that is done, you are unable to return and make any changes.
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You can update this and other personal information in the My Account tab on your Dashboard, once you have confirmed and shipped your Road Map. Click on the My Account tab and update your name, address, and other personal information. Make sure to save your changes!
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You can update this and other personal information in the My Account tab on your Dashboard, once you have confirmed and shipped your Road Map. Click on the My Account tab and update your email address, password, and other personal information. Make sure to save your changes!
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You can update this and other personal information in the My Account tab on your Dashboard, once you have confirmed and shipped your Road Map. Click on the My Account tab and update your email address, password, and other personal information. Make sure to save your changes!
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Check the error message to see what the error might be. You might have entered in information incorrectly. If this persists, please contact us. |
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If you need further help and want to reach someone, please
contact us.
Discovery
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The Discovery is in Flash. You might have an older version of Flash that needs to be updated. You can download the newest version by going here. |
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This is not a browser issue, it is a screen resolution issue. Right click on an open place on the desktop and check the screen resolution. Screen resolution must be higher than 1024 x 768. After the resolution is increased, the green arrow should appear. |
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Flash is a multimedia platform created by Macromedia and currently developed and distributed by Adobe Systems. Flash is commonly used to create animation, advertisements, and various web page components, to integrate video into web pages. You can read more about it here. For information on the security of Flash go here. |
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Hit the refresh button on your web browser. Most likely there was a slight hiccup and it just needs to be refreshed. A message will appear that will ask you if you would like to continue with the Discovery or start over.
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If you did not complete the Discovery before the crash, you can simply log back in and the monvee™ system will prompt you to either continue with the Discovery or retake it. If you logged back into the monvee™ system and are taken to your Dashboard or Road Map, this means the system has recorded your Discovery answers and you are ready to continue on.
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If you did not complete the Discovery before you closed your browser, you can simply log back in and the monvee™ system will prompt you to either continue with the Discovery or retake it. Once you are finished the system will provide you with a Discovery Summary and Road Map in a plan that is custom made for you. If you closed your browser after you completed your Discovery, you can simply open up a new browser window, proceed to the monvee™ site, and login to see your custom Road Map and Discovery Summary.
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Every question in the Discovery is asked for a very specific reason. Because of this, every question needs to be answered.
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For the monvee™ system to provide you with an accurate summary and provide you with powerful tools to help you grow spiritually, it is required that you complete the Discovery portion.
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During the Discovery process, you can save your progress and return at a later time to continue. However once you’ve answered the question it is in the system and cannot be changed.
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At this time you can only take the Discovery portion of monvee™ once, however as we expand on the monvee™ experience, we hope to allow you opportunities to take the Discovery over and over again to re-assess your spiritual growth!
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It make take a while to get the confirmation email depending on how quickly mail servers update, so give it a few more minutes just in case. It might have been caught in your junk mail folder as well. Check your junk mail to see if it landed there. Make sure you add monvee.com as a safe email sender on your safe email list.
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The Discovery is not timed. If you would like to complete the Discovery at a later time, you may save and exit the program and return to complete it later. Monvee™ will remember where you were and let you complete the Discovery from that point.
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You don’t have to complete the Discovery on your first visit. If you would like to complete the Discoveryat a later time, you may save and exit the program and return to complete it later. Monvee™ will remember where you were and let you complete the Discovery from that point. You do have to complete the Discovery portion before you can access a Road Map and Discovery Summary plan that has been created for you. We need to know all the information in the Discovery process in order to provide you with more helpful information on your Dashboard. Once you’ve completed the Discovery you will have access to all the other parts of monvee™.
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There is no right or wrong answer! The idea is that you answer what you truly feel. The monvee™ system will analyze your answers and provide a Road Map and Discovery Summary that is customized to YOU. Because of that, we only ask that you answer accurately.
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Check the error message to see what the error might be. You might have entered in information incorrectly. If this persists, please contact us. |
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If you need further help and want to reach someone, please
contact us.
Registration
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We’re glad you are interested! Go to www.monvee.com and sign up through the Beta Church Program link and you will be sent information about signing up.
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There a few reasons this could happen. Make sure there are no extra spaces typed into the email address box, even before and after the email address. Make sure there aren’t any typos and there is a proper email format: email@domain.com
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You may have entered in your email or other info incorrectly. Check to be sure that you have entered all the information correctly. If you already signed up and forgot your password, click on the “Forgot Password” link right below the login area and we will send you the password associated with the account.
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Yes. You must agree to the Terms and Conditions in order to take the Assessment because the monvee™ system contains proprietary information. However, your information is protected pursuant to our strict privacy policy. |
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It make take a while to get the confirmation email depending on how quickly mail servers update, so give it a few more minutes just in case. It might have been caught in your junk mail folder as well. Check your junk mail to see if it landed there. Make sure you add monvee.com as a safe email sender on your safe email list.
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Check the error message to see what the error might be. You might have entered in information incorrectly. If this persists, please contact us. |
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If you need further help and want to reach someone, please
contact us.
Login and Password
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Make sure the information you are entering in is correct. Make sure there are no extra spaces typed into the email address box, even before and after the email address. Make sure there aren’t any typos and there is a proper email format: email@domain.com. If you already signed up and forgot your password, click on the “Forgot Password” link right below the login area and we will send you the password associated with the account.
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If you already signed up and forgot your password, click on the “Forgot Password” link right below the login area and we will send you the password associated with the account.
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You can update your login information in your My Accounts section in your Dashboard, once you have confirmed and shipped your Road Map. Go to the My Accounts tab and change your personal and account information.
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You can update your login information in your My Accounts section in your Dashboard, once you have confirmed and shipped your Road Map. Go to the My Accounts tab and change your password.
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Check the error message to see what the error might be. You might have entered in information incorrectly. If this persists, please contact us. |
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If you need further help and want to reach someone, please
contact us.
* ADW Group LLC provides links to these and other websites. We are not responsible for examining or evaluating, and we do not warrant the content of these websites. We do not assume any responsibility or liability for the actions, products or content of these websites or of any other third party websites. You should carefully review their privacy statements and other conditions of use.
